Then, on the Drivers tab, select the button to return to the previous driver. Woody Leonhard discussed this topic at Computer World.Ī possible workaround should be to open the properties page of the graphics driver in Device Manager. We are aware of a problem that resulted in an incorrect driver update for some AMD Radeon HD 2000, 3000, and 4000 series adapters.Īlso in AMD forum some affected uses left their comments. Microsoft's answer was, that they knew the problem and were working on a solution. And it was no longer possible to use multiple monitors (among other things) because the outputs for the monitors were no longer correctly detected. The preferred resolution was lost and only resolutions between 800 x 600, 1024 x 7 x 1024 pixels could be selected. I've lost my preferred resolution option and the ability to use multiple monitors, and the adapter type is now reported as Microsoft Basic Display Driver. The thread starter (from Microsoft) wrote:Īn update was recently installed and now my AMD Radeon HD 3200 display adapter is not working as it did before. Owners of older Radeon graphics cards (Radeon HD 2000, Radeon HD 3000, Radeon HD 4000) had serious issues after installing this driver under Windows 10.Īt Microsoft Answers there is a forum thread about that topic. At the end of November 2017 Microsoft had released a graphics driver "Advanced Micro Devices, Inc.
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